MyMBU

Technology Requirements

Missouri Baptist University uses myMBULearn hosted by Canvas by Instructure for its online courses. The following hardware, software and computer settings are the minimum specifications to work with the application.  myMBULearn and its hosting infrastructure of Canvas by Instructure are designed for maximum compatibility and minimal requirements.

Platform
:

  • Windows 8.1 and newer
  • Mac OSX 10.6 and newer
  • Linux – chromeOS

Hardware:

  • Use a computer 5 years old or newer when possible
  • 1GB of RAM
  • 2GHz processor

Internet Speed: 

  • Along with compatibility and web standards, Studio has been carefully crafted to accommodate low bandwidth environments
  • Minimum of 512kbps

Mobile OS Native App Support: 

The Studio interface is optimized for desktop displays and is not officially supported on mobile browsers.

Mobile Browsers:

Visit the Apple store or the Play store to download mobile browsers. The following major browsers are compatible with mobile devices:

iOS

  • Safari
  • Chrome
  • Photon Flash Player (supports Flash
)

Android

  • Internet
  • Firefox
  • Chrome

Note: Android default browser varies per mobile device.

Screen Size: 

  • Studio is best viewed at a minimum resolution of 800×600.

Screen Readers: 

  • Macintosh: VoiceOver (latest version for Safari)
  • PC: JAWS (latest version for Firefox; we currently do not support the Edge browser for accessibility)
  • PC: NVDA (latest version for Firefox)
  • There is no screen reader support for Studio in Chrome

Learn more about supported accessibility in Studio.

Supported Browsers:

Studio supports both Canvas browsers and Bridge browsers.

Note: Studio webcam capture is only supported by Chrome and Firefox browsers.

As of July 31, 2015, we support the most recent versions of Flash and popular web browsers:

  • Internet Explorer 10 and 11
  • Chrome 43 and 44
  • Safari 7 and 8
  • Firefox 38 and 39 (Extended Releases are not supported)
  • Flash 17 and 18 (for recording or viewing audio/video and uploading files)

Some supported browsers may still produce a banner stating Your browser does not meet the minimum requirements for myMBULearn. If you have upgraded your browser but you are still seeing the warning banner, try logging out of myMBULearn and deleting your browser cookies. Learn how to clear your cache on a Mac or a PC.

Languages:

The Studio user interface inherits the browser’s set language.

Canvas Mobile Operating System Native App Support:

    • iOS 7 and newer (versions vary by device)
    • Android 4.2 and newer

Required Components:

Flash is required in several places in myMBULearn: media recording/streaming and viewing as well as uploading files to a course or an assignment. Other than these features, Flash is not required to use most areas of myMBULearn. Please note that some browsers, such as Firefox, may no longer support Flash.

The Java plug-in is required for screen sharing in Conferences. Please note that some browsers do not support Java. Otherwise, there are no other browser plug-ins used by myMBULearn.

Updating your Browser:

Visit Canvas’s website for clear instructions on how to update your browser or for instructions on how to modify your browser’s privacy settings.

Need Canvas assistance?

Canvas now offers a 24/7 Help Desk via a support hotline. Additionally, click “help” within Canvas to get the telephone numbers or to turn in a help desk ticket by clicking “report a problem.”

Canvas Support Hotline (Faculty): 1 (855) 651-8400
Canvas Support Hotline (Students): 1 (855) 651-7800