This position is for providing assistance to the Graduate Advising staff. The worker needs to enjoy assisting people, be detail-oriented, and be organized with good time management skills. Confidentiality is essential.
RESPONSIBILITIES AND AUTHORITY
Filing and organizing graduate advisors’ files. Keep advisors’ databases up to date. Keep Filebound files up to date and scan items into Filebound. Assist Graduate Advising staff as needed with special projects. Answer phones and assist graduate students with scheduling advising appointments.
RELATIONSHIPS
PERFORMANCE MEASUREMENT CRITERIA
Advising student workers will be evaluated on accuracy of work completed in files and databases, as well as in regard to their interactions with MBU staff and students.
MINIMUM REQUIREMENTS
1.) Education and Experience – Ability to carefully alphabetize and possess skills in computer keyboarding with knowledge of Microsoft Office helpful. 2.) Personal Qualities – Integrity, self-disciplined, self-motivated, and detail-oriented, good Interpersonal skills, ability to work with a variety others in a positive manner. 3.) Communication Skills – Ability to communicate effectively. 4.) Physical Requirements – Position requires good stamina and the ability to file for prolonged periods of time.
ACADEMIC OBJECTIVES
Work Study student workers will perform skills that will assist them in their future professional careers, will be an opportunity to gain experience in communications and sharpen their computer/clerical skills. Would be a helpful addition to their resume. Will gain experience working in a professional education setting.
Employees in the Academic Dean’s Office will perform a variety of secretarial tasks including general typing, coping, filing, etc. Specific duties include, but are not limited to, the following: 1.Help prepare mass mailings. 2. Tabulating and typing written responses for student evaluations of instruction, copying, compiled results for instructors and division chairs, and filing originals. 3. Assist in maintenance of faculty personnel folders (i.e.- pursuing mandatory materials, filing updated materials, shredding inactive folders, etc.) 4. Sort faculty/office mail as needed. 5. Assist in processing materials from applicants for faculty positions as needed. 6. Assist with updating faculty information on computer as needed. 7. General copying and paperwork processing. 8. Check in and file course syllabi on computer. This person will report directly to the Administrative Assistant to the Provost and will work closely and take direction from the Provost Office Assistant.
RESPONSIBILITIES AND AUTHORITY
Responsibilities and Authority: 1.) Receiving all mail from outside mail carrier and doing initial sort. 2.) Receiving and maintaining a log of all external packages received from outside package delivery carriers. Includes coordinating with reception area personnel for package sign-out by recipients. 3.) Sorting outside mail into specific employee/departmental mailboxes in the Administration Building, Field Academic Hall mailroom and the CFA Fine Arts office. 4.) Sorting internal office mail by building and delivering with outside mail to respective areas. Special note: On holidays when no outside mail is expected or on particularly slow mail/package delivery days, the Mail Delivery Person may be asked to perform a limited number of duties as listed in the job description for typical part-time employees in the Academic Dean’s office (see below).
RELATIONSHIPS
Reports directly to Dorie Dickinson, Assistant to the Provost. Student will work with faculty, staff, and students.
PERFORMANCE MEASUREMENT CRITERIA
1.) Employees should present an appropriate and professional appearance (no shorts, worn jeans, T-shirts, etc.). Shoes are to be worn at all times. 2.) Employees are expected to work the hours scheduled unless advance notice is given. Exceptions will be made in the case of illness or other extenuating circumstances. 3.) Excessive absence or tardiness may result in termination. 4.) Employees are expected to act in a professional manner in the office. Socializing with friends while working is not considered acceptable behavior. 5.) Much of the information handled in the Academic Dean’s Office in sensitive and confidential in nature, and is not to be discussed outside the office. 6.) The photocopier in the Dean’s Office is not for student use. Students who wish to make copies should be directed to the library. 7.) Office telephones are not for employees’ or students’ personal use, except in case of a verifiable emergency. 8.) Employees are expected to maintain an accurate record of hours worked on their timesheets. 9.) Gum chewing and snacking are not permitted while working in the office.
MINIMUM REQUIREMENTS
Excellent Communication Skills, telephone skills, and computer skills. Conscientious, detailed and a hard worker.
ACADEMIC OBJECTIVES
The student will have an opportunity to gain experience in planning, development, and organization, communications and sharpen their computer/clerical skills. Would be great to add to a resume.
Assist office personnel with daily responsibilities and special projects.
RESPONSIBILITIES AND AUTHORITY
The student worker will be responsible for scanning daily paperwork into Filebound, collate/alphabetize grade changes and incomplete forms and other forms that are turned into the Records Office. Mass mailings are sent from the office at various times of the year. The student workers will be responsible for helping the full-time staff fold, collate and stuff those mailings. At extremely busy times, it may be necessary to answer the phone and assistant walk-in clients.
RELATIONSHIPS
If necessary, the student worker will interact with other students, staff, etc., however the employee will mainly be focusing on their responsibilities. They will however work with other co-workers in times of high work volume. The student worker will report directly to the supervisor, who reports to the Registrar.
PERFORMANCE MEASUREMENT CRITERIA
Courteous to those on the telephone and in person. Previous office experience is not required, but preferable.
MINIMUM REQUIREMENTS
The student worker is required to work 10 hours/week. The schedule is flexible, however, prior knowledge of the schedule is needed. Changes can be made with prior approval.
ACADEMIC OBJECTIVES
Experience will include: Customer Service, computer skills, phone etiquette. They will be managing digital content, filing and general coordination and assisting staff as necessary. They will gain experience working in a professional setting.
Office of Online & Graduate Enrollment Services Student Worker
This position is responsible for providing support and assistance to the Office of Online & Graduate Enrollment Services staff. The individual performing this job likes assisting people, is detail-oriented and organized. Self-motivation and good time management skills are necessities. Confidentiality is essential.
RESPONSIBILITIES AND AUTHORITY
Scanning and maintaining all documents including admission and advising documents. Assist Online & Graduate Enrollment Services staff as needed (special projects). Answer phones, schedule appointments, and greet students (as needed). Perform other related duties as assigned
RELATIONSHIPS
Director of Online & Graduate Enrollment Services – Supervisor Graduate Admissions Office Coordinator and Graduate Enrollment Counselors – will delegate basic filing functions and have daily tasks ready.
PERFORMANCE MEASUREMENT CRITERIA
Be in good communication with both the school site and their supervisor with feedback and schedule changes.
MINIMUM REQUIREMENTS
1.) Education and Experience – MBU Student, Working skills in Microsoft Office, Experience in FileBound preferred, but not required. 2.) Personal Qualities – Integrity, self-disciplined, self-motivated, and detail-oriented. Interpersonal Skills. Ability to work with others in a positive manner. 3.) Communication Skills 4.) Ability to communicate effectively.
ACADEMIC OBJECTIVES
Experience will include: recruitment, customer service, verbal and written communication, computer, and leadership skills
The student worker will assist the School of Education with various tasks related to field experience placement, presentations/materials preparation, and clerical functions.
RESPONSIBILITIES AND AUTHORITY
Responsibilities include: 1. Managing incoming and outgoing mail. 2. Assisting in preparation and set up for various student orientations. 3. Creating presentations. 4. Proofreading and editing fliers, letters, and various informational materials. 5. Copy, collate, and organize handouts. 6. Running errands on campus for division faculty and staff
RELATIONSHIPS
The student assistant will report to the Administrative Coordinator for Teacher Education for regular assignments and timesheet approval. The student assistant may be assigned to help individual faculty with special projects.
PERFORMANCE MEASUREMENT CRITERIA
Keep regular attendance in both work study and classes. Use courtesy and proper procedures when representing the University and the School of Education at campus events. Keep confidential any work-related information. Exhibit a will attitude to do tasks.
MINIMUM REQUIREMENTS
Must be an education major. Must have availability to work some evenings. Must have a professional work ethic.
ACADEMIC OBJECTIVES
Students assigned to work in the School of Education Office will gain practical experience in the preparation of presentation and orientation materials, as well as perform skills that will assist them in their future career as a teacher.
The Student Associate will assist the Student Accounts Counselor with daily tasks and projects.
RESPONSIBILITIES AND AUTHORITY
The Student Associate is responsible for: scanning business office documents to CAMS and Filebound, entering and updating student account statuses and holds, creating and updating Excel spreadsheets, preparing weekly mailings, maintaining paper supply in designated copiers/printers, and other duties/projects as assigned.
RELATIONSHIPS
The Student Associate will observe the following relationships: Will report to the Student Accounts Counselor. This position will assist the Student Accounts Counselor in completing tasks efficiently and effectively.
PERFORMANCE MEASUREMENT CRITERIA
Annual Performance Review
MINIMUM REQUIREMENTS
Familiarity with computers and Microsoft Office Suite. The ability to follow specific instructions and carry out tasks with accuracy is a must. Must be prompt and reliable. The Student Associate must be able to maintain confidentiality regarding sensitive information within student accounts.
ACADEMIC OBJECTIVES
Student will gain readily transferable skills relating to customer service and accounts receivables.
Under the direct supervision of the Associate Director of Financial Services/Student Accounts, the Financial Services Coordinator, and the Business Office Assistant, the Student Associate will help carry out daily accounts receivable tasks.
RESPONSIBILITIES AND AUTHORITY
Process payments to student accounts via CAMS. Receive and record entries to CAMS for non-student deposits. Answer phone calls, emails, assist student visitors with billing questions about setting up payment arrangements. Assist with third-party billing. Other duties as assigned.
RELATIONSHIPS
This position reports to the Assistant Director of Financial Services/Student Accounts, Financial Services Coordinator, and the Business Office in completing Business Office tasks efficiently and effectively.
PERFORMANCE MEASUREMENT CRITERIA
Annual Review
MINIMUM REQUIREMENTS
Familiarity with computers and Microsoft Office Suite. The ability to follow specific instructions and carry out tasks with accuracy is a must. Must be prompt and reliable. The Student Associate must be able to maintain confidentiality regarding sensitive information within student accounts.
ACADEMIC OBJECTIVES
Student will gain readily transferable skills relating to cash management, customer service, and accounting.
The office worker for the President’s office will assist with basic organization and customer service pertaining to the overall function of the President’s Office.
RESPONSIBILITIES AND AUTHORITY
Assist the Assistant to the President with gathering and delivering information to various departments on campus. Assist with the production and mailing of material pertaining to the President’s office. Assists with data entry. Provides customer services to all guests that enter the President’s office or by phone. Assists with general functions of the Missouri Baptist University campus as requested by the Assistant to the President. Assist in weekly-required walk through to report and maintain areas for improvement on campus.
RELATIONSHIPS
Works directly under the Assistant to the President as requested.
PERFORMANCE MEASUREMENT CRITERIA
Performance will be evaluated on an on-going basis by an oral evaluation conducted by the immediate supervisor.
MINIMUM REQUIREMENTS
Familiarity with fax, copier, computer, and phone; Strong oral and written communication skills, that include proofreading; Excellent phone and people skills and a confident problem solver; Ability to use Microsoft Office; Must have the ability to work collaboratively as well as independently; Must maintain confidentiality and a sense of ethics in dealing with matters of a sensitive nature; Must possess a sense of quality and standards for working in a professional environment; Strong sense of customer service and the ability to serve and assist visitors; Must be available for 10-15 working hours, M-F during the day and on weekends as needed; Must be willing to work special events as requested; Must maintain a business casual to professional dress code
ACADEMIC OBJECTIVES
Will gain experience in communication and clerical skills working with executives at the presidential, cabinet, and board of trustee levels. Additionally, experience will include event planning and preparation and day-to-day office operations.
General Office Assistant - Office for Community Accountability
TITLE
General Office Assistant – Office for Community Accountability
Office for Community Accountability– Student Development
BASIC FUNCTION
Works directly under the Associate Dean of Students to oversee general office duties.
RESPONSIBILITIES AND AUTHORITY
Creates publications and other correspondence related to office functions. Assists with and serves on Student conduct committee meetings. Provides customer service to all students, staff, faculty and visitors that enter Student Development. Assists in creating and maintaining appropriate documentation as needed
RELATIONSHIPS
PERFORMANCE MEASUREMENT CRITERIA
Yearly performance reviews
MINIMUM REQUIREMENTS
Familiarity with general office equipment including fax, copier computer, etc. Strong oral and written communication skills. Must have excellent phone and people skills. Must be a confident problem-solver. Ability to utilize Microsoft applications including Excel, PowerPoint, Word, and Publisher. Must have the ability to work collaboratively as well as independently within the office of Student Development. Must be able to maintain confidentiality and a sense of ethics in dealing with matters that are of a sensitive nature. Must possess a sense of quality and standards for working in a professional office environment.
ACADEMIC OBJECTIVES
Public Safety Assistant
TITLE
Public Safety and Transportation Student Assistant
Greet and direct campus community members. Answer general questions about the campus (events, buildings, resources etc.)
RESPONSIBILITIES AND AUTHORITY
Assist Public Safety during events with parking and crowd control. Provide campus community members and guests direction and information.
RELATIONSHIPS
Director of Public Safety will be the main contact or his/her designee. Work with the campus community and guests on a regular basis.
PERFORMANCE MEASUREMENT CRITERIA
Annual review.
MINIMUM REQUIREMENTS
MBU current student, knowledge of general student conduct and other campus policies. Ability to work outside/inside, stand for duration of time and lift up to 25 lbs. Work hours can be during the evenings and weekends.
ACADEMIC OBJECTIVES
This position will offer relevant experience to students pursuing a path in the Security and Criminal Justice fields.
The Office Assistant for the Dean of Students Office will assist with basic organization and customer service pertaining to the overall function of the Dean of Students Office.
RESPONSIBILITIES AND AUTHORITY
Assist the Coordinator for the Dean of Students Office with gathering data entry, mailings, and helping with various tasks as assigned. Provides customer service to all guests that enter the office. Assists with general functions of the Missouri Baptist University campus as requested by the Coordinator for the Dean of Students Office.
RELATIONSHIPS
Works directly under the Coordinator for the Dean of Students Office as requested.
PERFORMANCE MEASUREMENT CRITERIA
Positive and professional attitude, attendance and follow through with projects.
MINIMUM REQUIREMENTS
Full-time Student. Familiarity with fax, copier, computer, and phone. Strong oral and written communication skills that include proofreading. Excellent phone and people skills and a confident problem-solver. The ability to use Microsoft Office and Excel. Must have the ability to work collaboratively as well as independently and maintain confidentiality and a sense of ethics in dealing with matters of a sensitive nature. Must possess a sense of quality and standards for working in a professional environment. Strong sense of customer service and the ability to serve and assist visitors. Must be available for 10 working hours Monday through Friday. Dress is business casual.
ACADEMIC OBJECTIVES
2.5 GPA
Financial Services Student Associate - Position Filled
This position would assistance the Office of Career Development with general office tasks and procedures, as well as, be trained to peer review resumes and cover letters.
RESPONSIBILITIES AND AUTHORITY
The main role for this position will be to peer review resume and cover letters, however, this position will also help with the planning and execution of career events and workshops. This position would also assist the Career and Alumni Engagement Coordinator with basic database management and communication to students regarding career resources and events.
RELATIONSHIPS
This position will directly report to the Career and Alumni Engagement Coordinator. This position will interact with current students, the Office of Academic Success Center, the Office of Special Events and Calendaring, and other various offices that may partner in career events/initiatives.
PERFORMANCE MEASUREMENT CRITERIA
Individuals in this role will be measured as effective based on their professionalism in the areas of reliability, punctuality, and interpersonal communication with fellow students and faculty/staff. They will also be measured on their ability to review resumes and cover letters correctly and efficiently, as well as, being able to complete tasks accurately and efficiently.
MINIMUM REQUIRMENTS
Sophomore status or higher. GPA 3.0 or higher. Good interpersonal communication skills. Able to learn quickly and be professional with peers and faculty/staff on campus.
ACADEMIC OBJECTIVES
The academic objectives of this position would be to gain valuable career development skills and readiness, as well as, interact with professionals in their field.
The student will support the Director of Field Education in the Master of Social Work Program. This will involve contacting internship sites, updating databases, helping to schedule meetings and more.
RESPONSIBILITIES AND AUTHORITY
The student will help maintain accurate records of field internship sites by contacting them regularly to confirm information, helping to maintain accurate records of student placements, helping to schedule site visits, helping to find new potential internship sites, and more.
RELATIONSHIPS
Student will interact with the Director of Field Education, MSW students, and outside nonprofit agencies and other internship sites.
PERFORMANCE MEASUREMENT CRITERIA
Student will be measured on their ability to complete assigned items, ability to act professionally, and ability to keep careful records.
MINIMUM REQUIREMENTS
Student should be comfortable making phone calls and speaking with agencies. Student should be able to write professionally and keep records.
ACADEMIC OBJECTIVES
This position will help the student develop and grow in their interpersonal and professional workplace skills, as well as develop relationships with many nonprofit agencies in the commnuity.
Enter and update information in the Raiser’s Edge CRM database. Assist with alumni and development events. Perform stewardship activities as assigned.
RESPONSIBILITIES AND AUTHORITY
Accurately input data in database and retrieve information from the database. Write thank you and birthday notes to donors. Assist with set up and tear down for donor and alumni events. Run errands on campus. Other duties as needed.
RELATIONSHIPS
The student worker will interact with the Advancement Services staff. Supervised by the Advancement Services Manager.
PERFORMANCE MEASUREMENT CRITERIA
Annual performance review.
MINIMUM REQUIRMENTS
Attention to detail; Conscientious about entering data accurately; Willingness to learn the fundraising database and fundraising process; Basic knowledge of Microsoft Office; Ability to handle confidential information discretely; Ability to conduct oneself professionally in an office setting; Dependability and excellent work ethic.
ACADEMIC OBJECTIVES
Understand the functions of a CRM database in donor/constituent management application. Improve communication skills.
Assist with matching invoices with purchase orders, reconciling expense reports, add account codes to recurring invoices, filing, and scanning. Entering invoices into the system for payment.
RESPONSIBILITIES AND AUTHORITY
Sort through accounts payable incoming mail, match up invoices to purchase orders, scan in copies of purchase orders, provide account codes from a schedule for recurring utility bills, filing, scanning, and data entry. Other duties as assigned.
RELATIONSHIPS
They will report to the Accounts Payable Clerks
PERFORMANCE MEASUREMENT CRITERIA
Be in good communication with supervisor with feedback and schedule changes. Evaluated on ability to successfully complete tasks, ability to work well with others, and quality of work.
MINIMUM REQUIRMENTS
Basic computer skills, detailed oriented, and a sense of professionalism
ACADEMIC OBJECTIVES
This position is good entry level actual work experience for someone interested in the accounting area. Ideal for students majoring in Accounting/Business, not required. It also gives the students exposure to many different individuals across the campus.
Master of Social Work (MSW) Program Student Worker
Title
Master of Social Work (MSW) Program Student Worker
The Student worker will primarily assist the Field Department with various tasks related to field placements. This may include helping to create a database of potential placement sites and helping to create tracking spreadsheets for documents related to field, and other clerical functions.
RESPONSIBILITIES & AUTHORITY
Responsibilities include: 1. Contact potential placements 2. Gather information regarding process of students to apply and contact person 3. Create spreadsheet of students liability insurance that will help monitor renewal dates 4. Create spread sheets for approved placement sites and duration of affiliation agreements 5. Other clerical tasks, which may include copying, organizing handouts.
RELATIONSHIPS
The student worker will report to the Director of Field Education for regular assignments and timesheet approval.
PERFORMANCE MEASUREMENT CRITERIA
The student worker will keep regular attendance in both work study and classes. Keep confidential any work related information. Use courtesy and proper procedures when representing the University and MSW program.
MINIMUM REQUIREMENTS
Preferably a student who is a Human Services Major. Must have good interpersonal skills and professional work ethic.
ACADEMIC OBJECTIVES
Students assigned to work in the Master of Social Work Program will gain experience in preparing and organizing material. They will become familiar with various social service agencies, their mission and role in the community that will assist them in their future career in the human services field.
Assist Learning Center staff and librarians as necessary with daily tasks and special projects. Assist all patrons, whether student, faculty, staff, or visitors.
RESPONSIBILITIES & AUTHORITY
Check out, check in, and renew circulating Learning Center materials, including Reserves, on the automated system at the Service Desk. Answer phone and give basic information or direct the question to a library staff member or librarian. Shelve books in correct call number order, including Reference and other smaller collections. Gather unshelved books and periodicals and return them to the Service Desk for check in as “in-house” use. Work on shifting projects as assigned. Keep copiers filled with paper. Retrieve books and periodicals from the stacks. Photocopy articles from periodicals and scan articles as requested. Assist with organization of Learning Center programming events. Assist in opening and closing the Learning Center if working during the first or last shift.
RELATIONSHIPS
Directly responsible to the Director of Library Services.
PERFORMANCE MEASUREMENT CRITERIA
Be in good communication with supervisor with feedback and schedule changes. Evaluated on ability to successfully complete tasks, ability to work well with others, and quality of work.
MINIMUM REQUIREMENTS
Student must be in good academic standing and have the ability to work flexible hours, including Saturdays. Microsoft office software skills are required, as well as Internet search abilities and strong communication skills.
ACADEMIC OBJECTIVES
Will gain understanding of the vital role of library services and research support in an academic environment. Will learn to provide general information regarding the research tools and resources available to students, staff, and faculty. Will gain customer service experience, phone etiquette, and communication skills. Will develop skills that foster success for future careers or continued upper level academic endeavors.
University Events and Box Office ticketing responsibilities includes but not limited to representing the University to all guests, students and employees as well as preparing and cleaning up for guests. Scheduling and ticketing for events will also be included in this position.
RESPONSIBILITIES AND AUTHORITY
Ticketing, hospitality, monitoring revenue and expense records, creating event spaces assisting with event creation through completion, scheduling calendars, representing the University at events, customer service including written, in person and by phone and other duties as needed.
RELATIONSHIPS
Director of Special Events will be the main contact. Some work with the President’s Office and Media & Production Specialist and supporting other departments across campus.
PERFORMANCE MEASUREMENT CRITERIA
Annual review.
MINIMUM REQUIREMENTS
MBU current student, computer skills, communication skills and ability to work evenings and weekends.
ACADEMIC OBJECTIVES
This position will give career experience in the following majors: Communications, Marketing, Public Relations, Accounting, Fine Arts, and others. The experienced gained will benefit students by giving actual job responsibilities they would engage in after graduation.
University Ambassadors will serve as one of the faces of the university as they give tours and interact with prospective students and their families, as well as serve the Admissions Office.
RESPONSIBILITIES AND AUTHORITY
University Ambassador responsibilities include giving tours to prospective students and families, completing administrative duties in the office, and participate in all recruitment events such as Spartan Preview Day, Spartan Exclusive, and Academic Signing Day. Administrative duties include data entry, scanning, and desk coverage for Admissions support staff. Ambassadors will also be responsible for texting/calling prospective students and inviting them to visit campus. These conversations may be student’s first impression of MBU, so it is essential that Ambassadors positively represent the University well.
RELATIONSHIPS
University Ambassadors will report directly to University Ambassador Supervisor. They will interact with prospective students and their families coming to visit campus on individual tours and recruitment events. Ambassadors will also interact with Admissions staff on a day-to-day basis.
PERFORMANCE MEASUREMENT CRITERIA
University Ambassadors will be measured on their communication skills, their ability to be on time, and perform their other duties well.
MINIMUM REQUIREMENTS
Must be a current full-time student at MBU (minimum of 12 credit hours per semester, excluding summer semester). Must have a GPA of 2.75 or greater. Must exhibit characteristics of dependability, discipline, enthusiasm, and leadership. Must commit to the mission and values of MBU. Must demonstrate strong communication and interpersonal skills. Must have flexibility in schedule.
ACADEMIC OBJECTIVES
University Ambassadors will have the opportunity to develop and sharpen their communication and interpersonal skills. Ambassadors will gain valuable experience in preparing and working special events. Ambassadors will also be asked to work with Career Services twice a semester to review their resume and make changes as needed. This role provides an opportunity for students to grow in their professional development.
Athletics representative working gate for athletic home games. This person will be selling and checking tickets.
RESPONSIBILITIES & AUTHORITY
Assist guests in purchasing tickets, check pre-purchased tickets, and field general guest questions. Other duties as assigned. This position is supervised by the Assistant Director of Athletic Operations.
RELATIONSHIPS
The Athletics Gate Attendant will report to the Assistant Director of Athletic Operations for game schedules and timesheet approval. The Athletics Gate Attendant may be assigned to perform other game-day tasks as assigned.
PERFORMANCE MEASUREMENT CRITERIA
Keep regular attendance in both work study and classes. Use courtesy and proper procedures when representing the University and the Athletics Department. Keep confidential any work-related information. Annual performance reviews will be conducted.
MINIMUM REQUIREMENTS
Full-time MBU student. Professional demeanor and appearance. Trustworthy and reliable. Availability to work evenings and weekends.
ACADEMIC OBJECTIVES
This position offers relevant experience to a student pursuing a path related to sports management. The student will gain experience in customer relations, event management and financial management.
Assist the athletic training staff with the daily operations of the athletic training room and sport coverage.
RESPONSIBILITIES & AUTHORITY
Duties include but are not limited to cleaning of the athletic training room, preparing for games, filing of paperwork, answering phones, inputting information into our injury tracking software, and assist in the treatments of student-athletes.
RELATIONSHIPS
The Athletic Training Aide is directly responsible to the Head Athletic Trainer for the fulfillment of the functions and responsibilities of the position. Assistant Athletic Trainers and Graduate Assistant Athletic Trainers are acting authority as assigned and/or during times when the Head Athletic Trainer is not present.
PERFORMANCE MEASUREMENT CRITERIA
Effectiveness will be measured by attendance, timeliness, attire, productivity, and wiliness to help others.
MINIMUM REQUIREMENTS
Basic computer and filing skills, ability to work during 9-4:30 hours and athletic home events. First Aid, CPR, and AED certification preferred.
ACADEMIC OBJECTIVES
This position is a great experience for students who would like to pursue a job in sports medicine or the athletic field.
The role of the HelpDesk Technician is to assist clients who are experiencing any procedural or operating difficulty with the use of IT-managed computers, classroom technology, applications, products or services.
RESPONSIBILITIES AND AUTHORITY
Effectively, professionally, and respectfully represents other Information Technology staff members, teams, and their services to the client community. Provides support for all Information Technology products and services. Support may include answering questions, troubleshooting problems, teaching or instructing customers regarding software or hardware functionality, and communicating policy. Additionally, it may involve troubleshooting printer issues and resolving difficulties with Smart Classroom Technology. Determines the most effective manner to resolve customer’s technical issue. Engages in research and in-depth troubleshooting to resolve technical issues. Consults with full-time staff when necessary. Records required customer and problem information in the service desk system. Updates tickets with appropriate journal entries of activities, and closes tickets with resolution entered upon completion of the job. Resolves Level 1 work orders. Elevates complex and/or high priority problems to the appropriate full-time IT staff for resolution. Verifies that suggested solutions effectively resolve the users’ problems through verbal or email follow up. Works on HelpDesk related projects as assigned by supervisor.
RELATIONSHIPS
HelpDesk Technicians will observe the following relationships: Director of IT: HelpDesk technicians are directly accountable to the Director of IT. Other HelpDesk Technicians: HelpDesk technicians will cooperate and communicate with other technicians to provide the best experience for our clients. Other IT Staff: HelpDesk technicians will work under the direction of other IT staff for their area of responsibility and expertise. Clients: Clients include MBU faculty and staff, students, and consultants retained by IT and other departments.
PERFORMANCE MEASUREMENT CRITERIA
Observation by other IT staff members, especially the Helpdesk Manager. Feedback from the user community.
MINIMUM REQUIREMENTS
Experience in hardware, software, network troubleshooting, basic operating system functionality or equivalent training and/or education is extremely beneficial. Customer service experience is preferred. COMMUNICATION SKILLS: This position requires handling confidential information in an appropriate manner. Customer interactions must be handled with diplomacy and tact. Individual must be able to gauge the customer’s technical ability and communicate with them in appropriate technical or non-technical language in a non-condescending manner. PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Needs ability to use a keyboard to enter and retrieve data. Must have good eyesight to view computer monitor and phone. Lifting and/or carrying of 15-30 lbs. or more and the pushing and pulling of carts when necessary. Integrity, patience, energetic, positive, professional, team player.
ACADEMIC OBJECTIVES
Reading and comprehension. Following verbal and written instructions. Research and application of findings. Learning is a basic requirement of this position.
Student will serve as laboratory TA for biochemistry, biology, biotechnology, physics or chemistry laboratory courses
RESPONSIBILITIES AND AUTHORITY
Laboratory TAs will assist the Laboratory instructor in general laboratory preparation; laboratory instruction and supervision; grading laboratory assignments, quizzes, and tests; general laboratory clean-up and organization
RELATIONSHIPS
Laboratory TAs will report to the Lab Instructor for the course they are a TA.
PERFORMANCE MEASUREMENT CRITERIA
Lab TAs will be evaluated on the following criteria: punctuality for weekly labs and TA meetings, accurate and timely attendance record keeping, maintaining accurate records of grades, providing timely feedback to students regarding homework and quiz grades, general attitude and helpfulness in the lab, preparatory set up and clean-up each week
MINIMUM REQUIREMENTS
Good interpersonal communication skills; ability to explain concepts in an “easy to understand” manner; organizational skills; ability to complete given tasks in a timely manner. Students should have an overall GPA of 3.0 or above and have received a grade of B or better in the lab for which they are applying to serve as a TA.
ACADEMIC OBJECTIVES
Teaching Assistants will gain practical experience in the preparation of prelab presentation materials, lab preparation as well as perform skills that will assist them in their future career as a lab technician/researcher/teacher.
Assistant to Dr. John Han, Professor of English & Creative Writing, Chair of the Humanities Division, and editor of five MBU periodicals. The Assistant will help Dr. Han with grading and editing.
RESPONSIBILITIES AND AUTHORITY
Grade student papers and exams in English. Edit scholarly and creative submissions to Integrite, Cantos, Fireflies’ Light, The Right Words, and the Proceedings of the Faith and Learning Symposium.
RELATIONSHIPS
Will interact with Dr. Han as his assistant/helper.
PERFORMANCE MEASUREMENT CRITERIA
Promptness, dependability, proficiency, and attention to detail.
MINIMUM REQUIREMENTS
Basic skills in English grammar.
ACADEMIC OBJECTIVES
The student will learn how to grade English papers and exams and how to edit scholarly papers and creative works. The student is given the titles of Editorial Assistant for Integrite: A Faith and Learning Journal and Assistant Editor for the other four periodicals. Working in this office would provide an outstanding opportunity to enhance student’s academic profile.
School of Nursing Student Worker - Position Filled
Tutoring students in all general education courses, coaching students in all writing courses and functions and all front desk administrative duties.
RESPONSIBILITIES AND AUTHORITY
Working with students daily with tutoring, writing and administrative functions.
RELATIONSHIPS
Interactions with all students, ASC staff, full-time and adjunct faculty, Records staff, coaches and anyone else who uses the ASC.
PERFORMANCE MEASUREMENT CRITERIA
Reviews will be conducted at the end of each semester for these positions.
MINIMUM REQUIREMENTS
Must have excellent customer services skills, proficient in their area of tutoring and or writing skills, flexible, dependable, pleasant guest service attitude, and superior organization skills.
ACADEMIC OBJECTIVES
Tutors and writing coaches have an opportunity to learn skills for teaching, editing, writing and those skills are great to be able to list on a resume.
Digital Media/Public Relations Assistant - Position Filled
Creative Intern - Postion Filled
Athletics Communications Assistant - Position Filled
