State Authorization

In 2010, the “Program Integrity Rules” were issued by the U.S. Department of Education. The rules require institutions of higher education to be legally authorized by the states, in which they offer online programs, in order to retain eligibility to receive federal financial assistance. To address the regulations, the following information is provided for both current and prospective students of Missouri Baptist University.

Missouri Baptist University is an institutional participant in the State Authorization Reciprocity Agreement (SARA). SARA is a voluntary agreement among member states and U.S. territories that establishes comparable national standards for interstate offering of distance-education courses and programs. As of July 2019, 49 states (all but California), the District of Columbia, Puerto Rico, and the U.S. Virgin Islands are members of SARA.   For further information please visit the NC-SARA site. SARA states and institutions can be found by visiting nc-sara.org.

Student Complaint Processes

Missouri Baptist University is dedicated to providing an excellent educational experience for all students. The University recognizes the importance of resolving student concerns and grievances in a timely and effective manner. All students, whether taking classes online or on campus should go through MBU’s administrative procedures, which include meeting with his or her faculty member, academic advisor, or campus director or through a more formal process of grievance as outlined below.

Academic Grievances

Student complaints regarding the appropriateness of course grades and accusations of academic dishonesty should follow the procedure outlined in the university catalog.

Students not residing in the state of Missouri during the time of attendance in online courses should also follow the internal administrative procedures outlined above. If the complaint is not resolved at the institutional level, the student may file a complaint to the Missouri State Portal Agency.

Missouri Department of Higher Education & Workforce Development
205 Jefferson Street, PO Box 1469
Jefferson City, MO 65102-1469
Contact
CBHE Policy On Complaint Resolution

For more information regarding the complaint process for students residing in SARA states, please visit the SARA website.

Consumer complaint contact information by state agency.

Missouri Baptist University is accredited by the Higher Learning Commission (HLC), a commission of the North Central Association. Information concerning the HLC complaint process can be found at this link.

Refund Policy

Title IV Refund Policy

University Refund Schedule
It is understood that each student enters for at least one term, and the University assumes the expense of making provisions accordingly. Therefore, a student’s withdrawal does not materially reduce the costs to the University. Tuition refunds are prorated from the date withdrawal is approved by the Records Offices as follows in the case of a course load status change, such as overload to full-time, full-time to part-time, a reduction of course load within the part-time status, or complete withdrawal/dismissal from the University. Refunds for classes of non-standard term length are published in the respective class schedule.

Licensure/Certification

Prospective Students: If a prospective student is considering an academic program that leads to a professional license in his/her home state, other than Missouri, it is highly recommended that he/she first seek guidance from the appropriate licensing/certifying agency in his/her home state BEFORE beginning an academic program located outside his/her state. It is the student’s responsibility to contact the appropriate licensing board in his/her home state to confirm whether or not a Missouri Baptist University program will meet the requirements for certification/licensure in his/her state of residency. Click here to view information on state requirements.

Current Students: If a current student is considering an academic program that leads to a professional license in his/her home state, other than Missouri, it is highly recommended that he/she first seek guidance from the appropriate licensing/certifying agency in his/her home state. It is the student’s responsibility to contact the appropriate licensing board in his/her home state to confirm whether or not a Missouri Baptist University program will meet the requirements for certification/licensure in his/her state of residency.  Click here to view information on state requirements.

Licensure/Certification Exam Pass Rates