MyMBU

Online Student Consumer Information

State Authorization

In 2010, the “Program Integrity Rules” were issued by the U.S. Department of Education. The rules require institutions of higher education to be legally authorized by the states, in which they offer online programs, in order to retain eligibility to receive federal financial assistance. To address the regulations, the following information is provided for both current and prospective students of Missouri Baptist University.

Missouri Baptist University is an institutional participant in the State Authorization Reciprocity Agreement (SARA). SARA is a voluntary agreement among member states and U.S. territories that establishes comparable national standards for interstate offering of distance-education courses and programs. SARA membership includes all states (and the District of Columbia), except California, Massachusetts and the Commonwealth of the Northern Mariana Islands.  For further information please visit the NC-SARA site. SARA states and institutions can be found by visiting nc-sara.org.

Student Complaint Processes

Missouri Baptist University is dedicated to providing an excellent educational experience for all students. The University recognizes the importance of resolving student concerns and grievances in a timely and effective manner. All students, whether taking classes online or on campus should go through MBU’s administrative procedures, which include meeting with his or her faculty member, academic advisor, or campus director or through a more formal process of grievance as outlined below.

Academic Grievances

Student complaints regarding the appropriateness of course grades and accusations of academic dishonesty should follow the procedure outlined at the following links for undergraduate and graduate students.

Students not residing in the state of Missouri during the time of attendance in online courses should also follow the internal administrative procedures outlined above. If the complaint is not resolved at the institutional level, the student may file a complaint to the Missouri State Portal Agency.

Missouri Department of Higher Education & Workforce Development
205 Jefferson Street, PO Box 1469
Jefferson City, MO 65102-1469
Contact
CBHE Policy On Complaint Resolution

For more information regarding the complaint process for students residing in SARA states, please visit the SARA website.

Consumer complaint contact information by state agency.

Missouri Baptist University is accredited by the Higher Learning Commission (HLC), a commission of the North Central Association. Information concerning the HLC complaint process can be found at this link.

Refund Policy

Title IV Refund Policy

University Refund Schedule
It is understood that each student enters for at least one term, and the University assumes the expense of making provisions accordingly. Therefore, a student’s withdrawal does not materially reduce the costs to the University. Tuition refunds are prorated from the date withdrawal is approved by the Records Offices as follows in the case of a course load status change, such as overload to full-time, full-time to part-time, a reduction of course load within the part-time status, or complete withdrawal/dismissal from the University. Refunds for classes of non-standard term length are published in the respective class schedule.

Fifteen/Sixteen Week Classes

  • Withdrawal on the 1st day (less administrative withdrawal fee) 100% of tuition
  • Withdrawal after 1st day through end of 2nd week 90% of tuition
  • Withdrawal during 3rd and 4th weeks 50% of tuition
  • Withdrawal during 5th through 8th weeks 25% of tuition
  • Withdrawal after 8th week 0% of tuition

Twelve-Week Classes

  • Withdrawal on the 1st day (less administrative withdrawal fee) 100% of tuition
  • Withdrawal after 1st day through end of 1st week 90% of tuition
  • Withdrawal during 2nd and 3rd weeks 50% of tuition
  • Withdrawal during 4th through 6th weeks 25% of tuition
  • Withdrawal after 6th week 0% of tuition

Ten-Week Classes

  • Withdrawal on the 1st day (less administrative withdrawal fee) 100% of tuition
  • Withdrawal after 1st day through end of 1st week 90% of tuition
  • Withdrawal during 2nd and 3rd weeks 50% of tuition
  • Withdrawal during 4th and 5th weeks  25% of tuition
  • Withdrawal after 5th week  0% of tuition

Eight-Week Classes

  • Withdrawal on the 1st day (less administrative withdrawal fee) 100% of tuition
  • Withdrawal after 1st day through end of 1st week 90% of tuition
  • Withdrawal during 2nd week 50% of tuition
  • Withdrawal during 3rd and 4th weeks 25% of tuition
  • Withdrawal after 4th week 0% of tuition’

Five-Week Classes

  • Withdrawal on the 1st day (less administrative withdrawal fee) 100% of tuition
  • Withdrawal after 1st day through end of 1st week 90% of tuition
  • Withdrawal during 2nd week 50% of tuition
  • Withdrawal during 3rd week 25% of tuition
  • Withdrawal after 3rd week 0% of tuition

Four-Week Classes

  • Withdrawal on the 1st day (less administrative withdrawal fee) 100% of tuition
  • Withdrawal on the 2nd day 90% of tuition
  • Withdrawal during 3rd day through 4th day 50% of tuition
  • Withdrawal during 5th through 8th day 25% of tuition
  • Withdrawal after 8th day 0% of tuition

Three-Week Classes

  • Withdrawal on the 1st day (less administrative withdrawal fee) 100% of tuition
  • Withdrawal on the 2nd day 90% of tuition
  • Withdrawal after 2nd day through end of 1st week 50% of tuition
  • Withdrawal during 2nd week 25% of tuition
  • Withdrawal after 2nd week 0% of tuition

Licensure/Certification

Prospective Students: If you are considering an academic program that leads to a professional license in your state, it is highly recommended that prospective students first seek guidance from the appropriate licensing/certifying agency in your home state BEFORE beginning an academic program located outside his/her state. It is the students’ responsibility to contact the appropriate licensing board in his/her home state to confirm whether or not a Missouri Baptist University program will meet the requirements for certification/licensure in their state of residency. Click here for state contact information.

Current Students: Licensure and certification are regulated separately by each state. Students who seek to earn counselor certification through Missouri Baptist University should contact the Department of Education in their home state for requirements. It is the students’ responsibility to determine if the MBU Online Counseling Program will meet their home state’s requirements for licensure/certification.  By completing the MBU online Master of Arts in School Counseling, we can only confirm that you have met the requirements to be certificaed in Missouri as a School Counselor.  Click here for state contact information.